Shipping policy
Winedroplets are available for delivery within Australia, New Zealand, UK, USA and Canada on the terms set out on this website. Packaging and postage is an additional charge, calculated at time of purchase. Title in the goods passes to you when we have received payment. All risk of loss or damage to the goods passes to you when we despatch the goods.
We undertake to accept or reject your order within 3 days. If we have not responded to you within that time, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase.
At our discretion, we may reimburse you for any winedroplets delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us and will find the requirements relating to return of such goods on our 'Shipping' page.
Once you have notified us through our website that you wish to return faulty, damaged or undamaged product, you may return the product to our warehouse, at your expense, so long as you provide valid proof of damage. If we are unable at the time of return to replace or exchange returned goods we may, solely at our discretion, agree to reimburse your credit card for the amount initially debited for the purchase.
All orders are sent in the most time effective means available and contingent to what means you select at checkout. Monday - Friday your orders will be dispatched within 24 Hours. If there is a query with your order after you receive your tracking number we recommend contacting the carrier first before initiating a query with winedroplets
We undertake to accept or reject your order within 3 days. If we have not responded to you within that time, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase.
At our discretion, we may reimburse you for any winedroplets delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us and will find the requirements relating to return of such goods on our 'Shipping' page.
Once you have notified us through our website that you wish to return faulty, damaged or undamaged product, you may return the product to our warehouse, at your expense, so long as you provide valid proof of damage. If we are unable at the time of return to replace or exchange returned goods we may, solely at our discretion, agree to reimburse your credit card for the amount initially debited for the purchase.
All orders are sent in the most time effective means available and contingent to what means you select at checkout. Monday - Friday your orders will be dispatched within 24 Hours. If there is a query with your order after you receive your tracking number we recommend contacting the carrier first before initiating a query with winedroplets